MOH 2000
MOH 2000 Music On Hold Player
The MOH 2000 is an internet enabled Music On Hold player that is attached to any PBX to play messages when callers are put on hold.
The unit is designed for applications where high quality audio content needs to be distributed over the internet to multiple locations simultaneously across the globe.
FEATURES:
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FTP connection
The MOH 2000 requires an Ethernet internet connection to download audio files from a designated FTP server.
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MP3 Playback
The MOH 2000 stores the audio in MP3 format to achieve superior quality audio playback. As the audio files are stored in non-volatile flash memory the content is retained even after power failure. 100% Digital Playback ensures reliable 24/7 operation.
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Auto start after power loss
If power to the unit is lost, unit immediately returns to continuous playback with all settings without human intervention.
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Ready to go right out of the box
Pre-loaded with a generic file with great sounding music mixed with intermittent "thanks for holding…" messages.
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Simple, plug-in installation
Easily connects to any "music-on-hold ready" PBX or KEY system - 95% of all phone systems. Ethernet cable can be directly connected for internet FTP sync of updates.
Internet Update
The MOH 2000 has the capability to update its contents via a broadband internet connection using standard FTP protocol from any FTP server. This effectively eliminates the need to dedicate servers for content management.
A Content Management Software (CMS) is provided that can be installed in any PC to manage thousands of units across the globe.
Installation
Installing the MOH2000 on to your customer's Local Area Network (LAN) is easy; just connect the unit to the LAN via the built-in Ethernet Port and power up the unit. The MOH 2000 will automatically assign itself an available IP address and the Gateway (using DHCP).
Configuring the unit can be accomplished by using the configuration software provided along with the unit. The unit's built in diagnostics help you to check whether connection to the FTP server has been established.
Content Management
A Content Management Software (CMS) is used to manage remote units installed at the customer's site. Thousands of units can be managed using the CMS making it an ideal product for MOH content providers, multi-location businesses, call centres and any business that needs regular content update.
Operation
The MOH 2000 checks the specified FTP server daily at a programmed time (example: daily at midnight) and downloads fresh content when available. The entire operation is secure since each MOH 2000 has a unique serial number associated with it and the unit's authentication is done prior to each download. An on demand download of fresh content from the CMS to the MOH 2000 can also be achieved if desired (requires Static IP address at the customer's site).
SPECIFICATIONS:
- Player
On-board memory - Non-volatile
Supported audio standards – MP3
Supported bit rates – 16 – 320kbps
Playback modes – content managed software
Interface devices -Ethernet, RCA and RJ11audio output, 2.5mm Power jackk -
Sound Quality
The MOH 2000 can play better than CD quality files at a bit rate of high as 320
KBPS and sample rate of 48kHz. Fantastic sound quality can be achieved at a
bit rate of 32kbps and a 32K sampling rate for MP3. - Input
Internet: Ethernet Cable
- Output
8 ohm: RCA, 4 volts peak to peak
600 ohm: RJ 11, 8 volts peak to peak - Memory
Non-volatile: 32+ minutes @ 22Khz, 128kbps
- Connectors
Audio out: RCA and RJ 11
Internet: Ethernet
Power: 2.5mm power jack - Controls
Volume
Play, Active and Link Lights
Impedance 8ohm/600ohm - Power
10VDC 0.2A 1W
Source - 240VAC, 50/60Hz power pack - Physical
Size: 200 x 105 x 27mm
Weight: tba
Wall mountable